Exam Details
| Subject | international business in service sector | |
| Paper | ||
| Exam / Course | b.b.a. (ib)/b.b.m. (ib) | |
| Department | ||
| Organization | savitribai phule pune university | |
| Position | ||
| Exam Date | April, 2018 | |
| City, State | maharashtra, pune |
Question Paper
BBM/BBA (Fourth Semester) EXAMINATION, 2018
402 INTERNATIONAL BUSINESS IN SERVICE SECTOR
(2013 PATTERN)
Time Three Hours Maximum Marks 80
N.B. Question No. 7 is compulsory.
(ii Attempt any 4 from the remaining.
(iii Figures to the right indicate full marks.
1. Explain service along with its nature. Identify the factors for growth
of service as fastest growing sector of the World trade.
2. Describe Service Quality Explain the overall gap between customers'
expectations and perceived service with reference to GAP analysis.
3. Discuss the growth of BPO and IT Enabled Services (ITES) in
India. Explain it with example.
4. What are the various principles of World Trade Organization
P.T.O.
[5364]-402 2
5. Impact of social and political environment on Service sector in Indian
economy
6. Define Biotechnology Services. Describe the role of Government of
India in promoting and developing Biotechnology.
7. Write short notes on (any
Entertainment services
Retailing Service in India
Classification of Service
Pricing of Service
Distinguish between goods and services
GATS.
402 INTERNATIONAL BUSINESS IN SERVICE SECTOR
(2013 PATTERN)
Time Three Hours Maximum Marks 80
N.B. Question No. 7 is compulsory.
(ii Attempt any 4 from the remaining.
(iii Figures to the right indicate full marks.
1. Explain service along with its nature. Identify the factors for growth
of service as fastest growing sector of the World trade.
2. Describe Service Quality Explain the overall gap between customers'
expectations and perceived service with reference to GAP analysis.
3. Discuss the growth of BPO and IT Enabled Services (ITES) in
India. Explain it with example.
4. What are the various principles of World Trade Organization
P.T.O.
[5364]-402 2
5. Impact of social and political environment on Service sector in Indian
economy
6. Define Biotechnology Services. Describe the role of Government of
India in promoting and developing Biotechnology.
7. Write short notes on (any
Entertainment services
Retailing Service in India
Classification of Service
Pricing of Service
Distinguish between goods and services
GATS.
Other Question Papers
Subjects
- 402 : international business in service sector
- business accounting
- business ethics
- business law
- business mathematics
- business statistics
- business taxation
- communication skills and personality development
- cost accounting
- e-commerce technology
- foreign exchange operations
- import and export procedure
- indian business environment
- international agricultural business
- international banking and finance
- international business environment
- international business in service sector
- international business law
- international economics
- international marketing
- international project management
- international relations
- it in business operations
- macro economic analysis
- management accounting
- micro economic analysis
- principles and practice of management
- principles of marketing
- production and operations management
- research methodology
- study of global economics
- supply chain and logistics management