DISTANCE EDUCATION
M.B.A. (Education Management) DEGREE EXAMINATION,
DECEMBER 2017.
First Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012-13 Academic Year 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — X 8 40 marks)
Answer any FIVE questions.
1. Define Organisation Behaviour. Explain the need for its
study.
2. Give a brief note on Group Norms.
3. Give a note on the different principles of communication.
4. Explain the consequences of stress and suggest ways to
manage the same.
5. Give a brief note on organisation climate.
6. Explain the meaning and nature of change.
7. Give a note on perceptual selectivity and its effect.
8. Explain in brief any two models of change.
Sub. Code
15
DE-2642
WSS
2
PART B — X 15 60 marks)
Answer any FOUR questions.
9. Explain the different types of personality and their
characteristics.
10. Explain the process of group formation and its
challenges.
11. What are the qualities required for a leader? Compare
the same with that of a manager.
12. What is Power? Explain the different types of power and
its characteristics with example.
13. Explain the significance of organisational culture. Also
explain the challenges faced in multicultural organisation.
14. What do you mean by OD and its interventions? Also
explain different types of OD interventions.
15. Explain the process of communication and its barriers.
Also explain the methods to reduce the barriers in
communication.
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