DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, DECEMBER 2017.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-2013 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — X 8 40 marks)
Answer any FIVE questions.
1. Write a note on Elton Mayo's Contribution to
management thought.
2. Explain the importance of planning in a business
concern.
3. What are the various types of committees?
4. How are the written means of communication superior?
5. What according to David McClelland, are the motives
that prompt a person to action?
6. State the characteristics of an ideal control system.
7. Write a note on Total Quality Management.
8. Explain the factors which make Coordination necessary.
Sub. Code
11
DE-3116
2
SP 5
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. What, according to Fayol, are the main hinds of business
activities? Discuss and explain the importance of
managerial activities.
10. Discuss the Decision making process under the conditions
of certainty and uncertainty.
11. Explain briefly the various theories of organisation.
12. "Leadership is situational". In the light of this statement
discuss the various situational theories of leadership.
13. Describe the modern control devices and show how they
are useful in the control of business operations.
14. Write a detailed note on Business Process
Reengineering.
15. What are the problems of communication and how should
they be tackled?