B.Sc. DEGREE EXAMINATION, NOVEMBER 2017
First Semester
Catering Science and Hotel Management
HOUSEKEEPING MANAGEMENT I
(CBCS 2016 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. What is babysitting?
2. Define Housekeeping.
3. Differentiate between franchisee and franchisor.
4. Explain Dutch wife.
5. Write about the guest expandables.
6. What is called pest?
7. Why F Key is important in a hotel?
8. List out any four types of brushes.
9. Write the two types of vacuum cleaners.
10. Define Logbook.
Sub. Code
6HM1A1
RW-1032
2
Ws15
Part B 5 25)
Answer all questions by choosing either or
11. What is called meal plan? Explain its types.
Or
Write a short note on classification of hotels based
on size.
12. Write about the duties and responsibilities of a
Executive housekeeper.
Or
Draw the layout of the Housekeeping department.
13. Describe the bed making procedure.
Or
Differentiate between: Guest Essentials and Guest
Expandables.
14. Write a short note on housekeeping control desk.
Or
Explain the importance of a log book in
communication.
15. What do you know about Lost and found?
Or
Explain Mice and its control methods.
RW-1032
3
Ws15
Part C 10 30)
Answer any three questions.
16. Explain in detail about the classification of hotels based
on Star rating system.
17. Write about the personal qualities of the housekeeping
personnel.
18. Explain about the mechanical equipments used in
housekeeping department.
19. Discuss about the files and registers maintained in
housekeeping with suitable formats.
20. How the preventive actions are taken to prevent pests?
————————