M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
First Semester
BUSINESS EVNIRONMENT
(Common for M.B.A. and
(CBCS 2016 onwards)
Time 3 Hours Maximum 75 Marks
Section A x 3 15)
Answer all the questions.
All questions carry equal marks.
1. Define ecological environment.
2. What is political maturity?
3. Define foreign collaboration.
4. Write short notes on clean technology.
5. What is environmental protection?
Section B 10 50)
Answer all the questions, choosing either or
6. Describe the various components of external
environment that influence the business policy of an
organisation.
Or
Explain the impact of socio-cultural factors on
business.
Sub. Code
622102
632102
641102
643102
652102
RW-782
2
Sp 1
7. Explain how political environment affects business
in India.
Or
Why is political stability imperative to business
development and growth? Elaborate.
8. Describe the advantages and disadvantages of
foreign capital in the industrial development of a
country.
Or
'Economic environment has a significant impact on
any business'. Explain.
9. Discuss how the information technology is
impacting Indian businesses.
Or
How does cultural environment impact business?
10. Explain the salient features of consumer protection
act.
Or
Explain the legal aspects of entering secondary
markets.
Section C x 10 10)
Compulsory
11. Synco textile private limited operates an oil mill to
produce edible oils and oil cake from oil seeds. On August
19, 1996 it purchased from Greaves cotton and Co., Ltd.,
three generator sets for Rs. 5,53,000 but they turned to
be defective one of the engines had an undersized
crankshaft. The rubber rings used in the three generating
RW-782
3
Sp 1
sets were of inferior quality; as a result water had
entered into the engines. Synco corresponded with
Greaves for the replacement of the defective crankshafts,
rubber rings and other parts. However, the
communication did not yield any result.
Synco approached the Rajasthan state commission with a
claim for a recovery of the three engines; Rs. 10,000
incurred towards the repairing of the gensets and Rs. 4
lakhs towards losses for equipment having been kept idle
for five months. The state commission dismissed the case
as purchase has been for a commercial purpose and thus
in its judgement Synco was not a consumer within the
meaning of consumer protection Act.
Synco took the case appeal to the national consumer
council. Synco argued that the commission had been
mistaken in its interpretation of commercial purpose. It
should have distinguished between commercial purpose;
commercial organisation and commercial activity. Synco
argued that it was trading in edible oil and oil cake, it
was not involved in the production of power or the
manufacture of plant and machinery. It emphasised that
the electricity produced by the generator sets was not
meant for product purposes not commercial purpose.
Questions:
What do you feel about the legal aspects in this
case?
In what way we use the Consumer Protection Act?
——————