M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Airline and Airport Management
MANAGEMENT PRACTICES
(2016 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. Define Management.
2. What do you mean by ethics?
3. What do you understand by planning?
4. Define strategy.
5. What is organizational structure?
6. Define global organizing.
7. Define motivation.
8. What do you mean by communication?
9. What do you understand by productivity?
10. Define TQM.
Sub. Code
11
CP-8346
2
Ws2
Part B x 5 25)
Answer all questions.
11. Discuss the characteristics of management.
Or
Write a short note on external environment.
12. Explain the importance of planning.
Or
How do you formulate strategy?
13. Discus the nature of organizing.
Or
Write a short note on organizational culture.
14. Explain the importance of motivation.
Or
Discuss the advantages of group decision making.
15. Write the characteristics of controlling.
Or
What are the functions of operations management?
Part C x 10 30)
Answer all questions.
16. Explain the evolution of management thought.
Or
Describe about the basis of global management.
CP-8346
3
Ws2
17. Discuss the various process involved in planning.
Or
Write in detail about the techniques of decision
making.
18. Explain the Maslow's need hierarchy theory of
motivation.
Or
Briefly discuss the process of communication.
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