M.B.A. DEGREE EXAMINATION, APRIL 2017.
Fourth Semester
LOGISTICS QUALITY MANAGEMENT
(2013 onwards)
Time 3 Hours Maximum 75 Marks
Part A x 3 15)
Answer all questions.
1. How do technological factors influence network design
decisions?
2. Narrate the applications of Six sigma in logistics.
3. What is reverse logistics?
4. What do you mean by remanufacturing?
5. What is a supply chain?
Part B x 10 50)
Answer all questions, choosing either or
6. Analyse the major quality management issues in
logistics.
Or
Enumerate the different ways of handling risus
associated with quality management in logistics.
Sub. Code
643406
RW-068
2
Ws19
7. Elaborate the role of logistical managers in
ensuring quality in logistics.
Or
How do environmental factors influence quality
management in logistics?
8. Elucidate the important ingredients of consumer
electronics recycling.
Or
Enumerate the methodologies for the
standardisation of reverse logistics process.
9. Write a detailed note on Taguchi's method and its
applications.
Or
What is lean manufacturing? Also highlight its
features and applications.
10. What are the issues to be resolved when making
network design decisions for a supply chain?
Or
Describe the importance and the services provided by
third party logistics providers.
Part C x 10 10)
Compulsory
11. Critically evaluate the various quality techniques and its
applications in LSCM.
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