F.Y. B. PHARMACY Semester) EXAMINATION, 2018
COMMUNICATION AND SOFT SKILL DEVELOPMENT
(2015 PATTERN)
Time Three Hours Maximum Marks 60
N.B. All questions are compulsory.
(ii Answers to the two sections should be write in in separate
answer books.
(iii Neat labelled diagrams must be drawn wherever necessary.
Figures to the right indicate full marks.
Section-I
1. Write meaning and importance of communication. Explain objectives
of communication. Describe the different modes of overcoming barriers
of communication.
Or
Describe the expository style of writing and states its structure. 10]
2. Answer the following (any four)
State objectives of business letters.
Why is oral communication essential
State the principles of paragraph writing.
Explain the importance of knowing audience.
State various purposes of writing.
Write the salient features of technical communication.
Explain language as a tool for communication.
[5345]-1006 2
3. Write short notes on (any two)
Objective style vs. Literary Composition.
Body Language
Knowing the audience
Reference material.
Section-II
4. Define business communication. Write principles and essentials of
good correspondence. Explain different types of commercial correspondence.

Or
What is globalization State the advantages and disadvantages of
globalization Add a note on Email.
5. Answer the following (any four)
Write an application for the post of research scientist in
pharmaceutical industry.
Format of leave letter.
Importance of written business correspondence.
Describe components of business letter.
Explain steps in problem solving
Write the different conventional media.
Write email etiquettes.
6. Write short notes on (any two)
Enquiry letters
Phonetic symbols
Role of information technology in modern era
Empathy.