B.B.A. DEGREE EXAMINATION, APRIL 2018
Third Semester
Business Administration
ORGANISATIONAL BEHAVIOUR
(CBCS 2011 and 2012 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. Define organisational behaviour.
2. What are the factors affecting an individual's behaviour?
3. What are the major factors affecting pessonality?
4. Define perception.
5. State the difference between formal and informal
communication.
6. What is leadership?
7. What are the sources of stress?
8. What is negotiation?
9. Define organisational effectiveness.
10. What do you mean by planned change?
Sub. Code
1BBA3C2
AFC-10844
2
Sp 6
Part B x 5 25)
Answer all questions, choosing either or
11. What are the features of organisational behaviour?
Or
What are the various factors causing individual
behaivour?
12. Discuss different methods of personality
measurement.
Or
Discuss the nature of perception.
13. Explain the process of communication.
Or
Explain managerial grid.
14. What are the issues involved in conflict?
Or
What are the effects of stress?
15. Describe the process of planning and implementing
change in an organisation.
Or
What are the factors causing resistance to change?
AFC-10844
3
Sp 6
Part C x 10 30)
Answer any three questions.
16. Discuss the relationship among different disciplines to
organisational behaviour.
17. Explain the theories of personality.
18. What are the barriers to effective communication?
19. Explain the organisational strategies in managing the
stress.
20. Explain the process of organisation development.
————————