B.B.A. (Three Year) DEGREE EXAMINATION, OCTOBER 2018.
End Semester Examination
Third Semester
Part — II
(Regular/Supplementary)
OPERATIONS MANAGEMENT
2 C 3401
Time 3 Hours Max. Marks 70
PART — A
Answer any FIVE of the following questions. 4 20 Marks)
1. Nature of operations management.
2. Types of maintenance.
3. Steps in capacity planning.
4. Techniques of operation control.
5. Importance of material handling.
6. Objectives of plant lay-out.
7. Objectives of operations management.
8. Principle equipment.
PART — B
Answer ALL the following questions. 10 50 Marks)
UNIT I
9. What is operations management? Explain its interaction with other
departments.
Or
List out the characteristics of manufacturing and non-manufacturing
operations.

UNIT II
10. What do you mean by material handling? State its operations cycle?
Or
List out the factors determining the location of a plant.
UNIT III
11. What is time and methods study? In what way it is useful to operations
management.
Or
What is capacity planning? How to estimate capacity requirements?
UNIT IV
12. Explain the nature of operations planning and control.
Or
What is operations planning? Explain its objectives.
UNIT V
13. What is operations control? Explain its significance.
Or
Discuss the different techniques of operations control.
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