B.B.A. DEGREE EXAMINATION, APRIL 2018.
Second Semester
International Business
ORGANISATIONAL BEHAVIOUR
(2017 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. Define individual behaviour.
2. What is the nature of personality tests?
3. What are the life positions?
4. Define non-financial motivation.
5. What is job enlargement?
6. What do you mean by morale?
7. Define group norms.
8. Define conflicts.
9. What do you mean by organizational change?
10. What are the types of conflict?
Sub. Code
25
CP-8813
2
WS 20
Part B x 5 25)
Answer all questions.
11. Describe the measurement of intelligence.
Or
Explain the different personality tests and its
applicability in OB.
12. Explain the financial motivation and non-financial
motivation.
Or
Discuss the elements of Maslow's Need Hierarchy
Theory.
13. Describe the advantages and factors of Job
Satisfaction.
Or
Explain the management strategies of Job
satisfaction.
14. Explain the process of resolution of conflict.
Or
Discuss the characteristics of formal and informal
groups in the Organization.
CP-8813
3
WS 20
15. Describe the importance of Counselling.
Or
Brief about the theories of leadership.
Part C x 10 30)
Answer all questions.
16. Differentiate between formal and informal groups?
Are the informal groups in any conflict with the
formal groups? If so, give reasons for your
judgment.
Or
What are the most effective styles of leadership in
India? Justify your answer with relevant examples.
17. Discuss the primary characteristics of
Organizational culture.
Or
Describe Lewin's three step model for
Organizational Change.
18. Explain the factors that influence the
organizational culture with examples.
Or
Discuss the techniques used to measure the Job
Satisfaction.
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