Exam Details
| Subject | Basic Housekeeping Operation | |
| Paper | ||
| Exam / Course | Bachelor in Hotel Management (BIHM) | |
| Department | School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | June, 2015 | |
| City, State | new delhi, |
Question Paper
1. Write in detail about cleaning of a check out room by a "Guest Room Associate".
Draw a layout of a guest room and identify the furniture and units in a room. Make a list of 'Guest supplies' provided in wardrobe and coffee table.
Draw proforma for floor occupancy report and master occupancy report.
3. List out ten measures taken by hotel for effective key controL
4. Write about cleaning a lobby'.
5. Write in brief about the following:
Towel and linen reuses programme
Fogging
Fumigation
Chloramines
SPA
What is a pest? How will you control pests? List pesticides used to control various pests.
What are the common problems faced by housekeeping personnel while cleaning a premises?
7. What are the following used for:
Log sheet
Handover register
VIP list
Acids
Alkalis
8. Explain briefly.
What are the points to be considered while choosing cleaning agents
What is conventional method of cleaning?
How does electronic key card function?
How condemned linen and uniforms are reused?
How will you disinfect water closet and bathroom floor
9. Differentiate between:
Surfactant and suspending agents
Dust sheet and drugget
Maids report and housekeeping report
Chamber maid and house maid
10. Discuss the lost and found procedures carried out in a hotel with appropriate formats.
Draw a layout of a guest room and identify the furniture and units in a room. Make a list of 'Guest supplies' provided in wardrobe and coffee table.
Draw proforma for floor occupancy report and master occupancy report.
3. List out ten measures taken by hotel for effective key controL
4. Write about cleaning a lobby'.
5. Write in brief about the following:
Towel and linen reuses programme
Fogging
Fumigation
Chloramines
SPA
What is a pest? How will you control pests? List pesticides used to control various pests.
What are the common problems faced by housekeeping personnel while cleaning a premises?
7. What are the following used for:
Log sheet
Handover register
VIP list
Acids
Alkalis
8. Explain briefly.
What are the points to be considered while choosing cleaning agents
What is conventional method of cleaning?
How does electronic key card function?
How condemned linen and uniforms are reused?
How will you disinfect water closet and bathroom floor
9. Differentiate between:
Surfactant and suspending agents
Dust sheet and drugget
Maids report and housekeeping report
Chamber maid and house maid
10. Discuss the lost and found procedures carried out in a hotel with appropriate formats.
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Advanced Food Production
- Allied Hospitality Service Management
- Basic food and beverage service
- Basic Food Production
- Basic Front Office Operation
- Basic Housekeeping Operation
- Beverage Management
- Business Communication Skills
- Case Studies In Hospitality Industry
- Computer Skills
- Consumer Protection
- Environmental Studies And Facility Planning
- Food And Beverage Management
- Food And Beverage Management Control
- Food And Beverage Retail Management
- Front Office Management
- Hospitality Service Marketing
- Hotel Accounting
- Hotel Economics
- Hotel Engineering And Maintenance
- Hotel Law
- House Keeping Management
- Housekeeping Managament - Ii
- Human Resource Management
- Hygiene and Sanitation
- Introduction To The Harvard Referencing System
- Luxury Management and Real Estate Development
- Nutrition And Food Science
- Organizational Behaviour
- Outdoor, Industrial And Hospitality Catering Management
- Overview Of Tourism And Its Sustainability
- Principles of Management
- Quantity Food Production Techniques
- Specialisation In Room Division Management
- Specialization In Food And Beverage Service Management
- Specialization In Food Production Management