Exam Details

Subject Principles of Management
Paper
Exam / Course Bachelor in Hotel Management (BIHM)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. What is meant by the Process of Management? Explain with the help of suitable examples.

2. Discuss the changes in management philosophy from the times of F.W. Taylor to the modern times. How have these changes affected the management process

3. What do you understand by Planning? Explain its nature and scope in tourism and hospitality business.

4. Compare formal and informal organisations. Which of these is more appropriate for a large scale hospitality enterprise? Support your answer with suitable examples.

5. Write short notes on any two of the following:

Levels of Management

Forecasting

Span of Management

6. What are the principles of directing? Also explain the importance of directing techniques.

7. Write a brief note on the various theories of leadership.

8. What is meant by manpower planning What are the factors affecting manpower planning in hospitality industry

9. Define motivation. Discuss the relevance of Mc Gregory's Theory and Theory in motivation of employees in hospitality industry.

10. Write short notes on any two of the following:

Delegation

Recruitment

Maslow's Theory of hierarchy of Needs


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advanced Food Production
  • Allied Hospitality Service Management
  • Basic food and beverage service
  • Basic Food Production
  • Basic Front Office Operation
  • Basic Housekeeping Operation
  • Beverage Management
  • Business Communication Skills
  • Case Studies In Hospitality Industry
  • Computer Skills
  • Consumer Protection
  • Environmental Studies And Facility Planning
  • Food And Beverage Management
  • Food And Beverage Management Control
  • Food And Beverage Retail Management
  • Front Office Management
  • Hospitality Service Marketing
  • Hotel Accounting
  • Hotel Economics
  • Hotel Engineering And Maintenance
  • Hotel Law
  • House Keeping Management
  • Housekeeping Managament - Ii
  • Human Resource Management
  • Hygiene and Sanitation
  • Introduction To The Harvard Referencing System
  • Luxury Management and Real Estate Development
  • Nutrition And Food Science
  • Organizational Behaviour
  • Outdoor, Industrial And Hospitality Catering Management
  • Overview Of Tourism And Its Sustainability
  • Principles of Management
  • Quantity Food Production Techniques
  • Specialisation In Room Division Management
  • Specialization In Food And Beverage Service Management
  • Specialization In Food Production Management