Exam Details
| Subject | Retail Operations - Ii | |
| Paper | ||
| Exam / Course | B.Sc Fashion Merchandizing & Retail Management (BSCFMRM) | |
| Department | School of Engineering & Technology (SOET) | |
| Organization | indira gandhi national open university | |
| Position | ||
| Exam Date | December, 2015 | |
| City, State | new delhi, |
Question Paper
00-.258
No. ofPrinted Pages: 2 IBFW-025I
B.Sc. FASmON MERCHANDISING AND
RETAIL MANAGEMENT (BSCFMRM)
Term-End Examination
December, 2015
BFW-025 RETAIL OPERATIONS -II
Time: 3 hours Maximum Marks: 70
Note: Attempt any seven questions. All questions carry equal marks.
1. What do you understand by 'stock taking' Explain any three methods of 'stock taking' in detail.
2. How will you develop a structured inspection process for security in a typical retail departmental store?
3. How can credit card losses be controlled? What types of identification should be acceptable for ensuring the identity of a card holder? Justify your answer.
4. List the most frequent crimes against retailers. Give suitable examples.
5. What do you understand by 'employee theft' What types of employee thefts frequently occur in retail
6. Write the store hierarchy structure in a typical retail organization. Describe the major roles and responsibilities of each of them.
7. Explain 'space constraints' for a retailer. Describe the four-stage process of space management.
8. Discuss the space allocation to individual products in a store according to seasonality, product characteristics, customer characteristics and fixture limitations.
9. Write short notes on any two of the following:
Store Recovery Process
ORC
Operations Management Process in a Service Industry
No. ofPrinted Pages: 2 IBFW-025I
B.Sc. FASmON MERCHANDISING AND
RETAIL MANAGEMENT (BSCFMRM)
Term-End Examination
December, 2015
BFW-025 RETAIL OPERATIONS -II
Time: 3 hours Maximum Marks: 70
Note: Attempt any seven questions. All questions carry equal marks.
1. What do you understand by 'stock taking' Explain any three methods of 'stock taking' in detail.
2. How will you develop a structured inspection process for security in a typical retail departmental store?
3. How can credit card losses be controlled? What types of identification should be acceptable for ensuring the identity of a card holder? Justify your answer.
4. List the most frequent crimes against retailers. Give suitable examples.
5. What do you understand by 'employee theft' What types of employee thefts frequently occur in retail
6. Write the store hierarchy structure in a typical retail organization. Describe the major roles and responsibilities of each of them.
7. Explain 'space constraints' for a retailer. Describe the four-stage process of space management.
8. Discuss the space allocation to individual products in a store according to seasonality, product characteristics, customer characteristics and fixture limitations.
9. Write short notes on any two of the following:
Store Recovery Process
ORC
Operations Management Process in a Service Industry
Other Question Papers
Departments
- Centre for Corporate Education, Training & Consultancy (CCETC)
- Centre for Corporate Education, Training & Consultancy (CCETC)
- National Centre for Disability Studies (NCDS)
- School of Agriculture (SOA)
- School of Computer and Information Sciences (SOCIS)
- School of Continuing Education (SOCE)
- School of Education (SOE)
- School of Engineering & Technology (SOET)
- School of Extension and Development Studies (SOEDS)
- School of Foreign Languages (SOFL)
- School of Gender Development Studies(SOGDS)
- School of Health Science (SOHS)
- School of Humanities (SOH)
- School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
- School of Journalism and New Media Studies (SOJNMS)
- School of Law (SOL)
- School of Management Studies (SOMS)
- School of Performing Arts and Visual Arts (SOPVA)
- School of Performing Arts and Visual Arts(SOPVA)
- School of Sciences (SOS)
- School of Social Sciences (SOSS)
- School of Social Work (SOSW)
- School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
- School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
- School of Translation Studies and Training (SOTST)
- School of Vocational Education and Training (SOVET)
- Staff Training & Research in Distance Education (STRIDE)
Subjects
- Applied Science
- Business Communication-I
- Business Communication-II
- Business Economics
- Computer Science
- Consumer Behaviour
- Customer Relationship Management
- Elements of Fashion
- Financial Management
- Franchising
- Fundamentals Of Management
- Fundamentals of Retail-I
- Fundamentals of Retail-II
- Import Export Documentation
- International Retailing
- Introduction To Manufacturing Technique
- Mall Management
- Managerial Economics
- Manufacturing Technique - I
- Manufacturing Technique - Ii
- Marketing Management
- Non-Store Retailing
- Personality Development
- Principles Of Management
- Product Knowledge - I
- Product Knowledge / Material Foundation
- Product Knowledge-Ii
- Retail Banking
- Retail Communication
- Retail Merchandising-I
- Retail Merchandizing - II
- Retail Merchandizing - Iii
- Retail Operations - Ii
- Retail Operations-I
- Retail Organization - I
- Retail Organization Ii
- Retail Planning & Site Selection
- Retail Strategy
- Seles Management
- Supply Chain Management