Exam Details

Subject Business Communication-I
Paper
Exam / Course B.Sc Fashion Merchandizing & Retail Management (BSCFMRM)
Department School of Engineering & Technology (SOET)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

001_08
No. of Printed Pages 2 IBFW-0061
B.Sc. FOOTWEAR TECHNOLOGY (BSCFWT) I
B.Sc. FASHION MERCHANDISING AND
RETAIL MANAGEMENT (BSCFMRM) I
B.Sc. IN LEATHER GOODS AND ACCESSORIES
DESIGN (BSCLGAD)

Term-End Examination
December, 2015
BFW-006 BUSINESS COMMUNICATION-I
Time: 3 hours Maximum Marks: 70
Note: Answer any seven questions. All questions carry equal marks.

1. "Communication is the lifeblood of any organisation." Comment.

2. What is the difference between the following pairs of words

Among and Between

Compliment and Complement

Except and Accept

Its and It's

3. Explain the various functions of non-verbal language with suitable examples.

4. What are the advantages and disadvantages associated with spoken communication?

5. What is the difference between listening and hearing How can you become an active listener?

6. Why do we get nervous during a presentation What are the ways to overcome the nervousness?

7. List out five barriers to communication and the ways to overcome them.

8. Your institute is organising a debate competition. You have been assigned the duty to call other institutes and invite their students for participating in the event. What preparation will you do before making the telephonic call What points will you keep in mind while talking on telephone?

9. What are the various types of face-to-face communication How can you make a face-to-face communication more effective?

10. How is communication important in career development? Discuss.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Applied Science
  • Business Communication-I
  • Business Communication-II
  • Business Economics
  • Computer Science
  • Consumer Behaviour
  • Customer Relationship Management
  • Elements of Fashion
  • Financial Management
  • Franchising
  • Fundamentals Of Management
  • Fundamentals of Retail-I
  • Fundamentals of Retail-II
  • Import Export Documentation
  • International Retailing
  • Introduction To Manufacturing Technique
  • Mall Management
  • Managerial Economics
  • Manufacturing Technique - I
  • Manufacturing Technique - Ii
  • Marketing Management
  • Non-Store Retailing
  • Personality Development
  • Principles Of Management
  • Product Knowledge - I
  • Product Knowledge / Material Foundation
  • Product Knowledge-Ii
  • Retail Banking
  • Retail Communication
  • Retail Merchandising-I
  • Retail Merchandizing - II
  • Retail Merchandizing - Iii
  • Retail Operations - Ii
  • Retail Operations-I
  • Retail Organization - I
  • Retail Organization Ii
  • Retail Planning & Site Selection
  • Retail Strategy
  • Seles Management
  • Supply Chain Management