Exam Details

Subject Marketing
Paper
Exam / Course B.Sc Footwear Technology (BSCFWT)
Department School of Engineering & Technology (SOET)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. Why is it important for companies to understand consumers before making any product-related decisions How does marketing environment affect consumer behaviour?

2. Explain marketing and customer relationship management with the help of suitable examples.

3. How do the decisions change in the growth and decline stages in product life cycle concept by the companies?

4. Explain briefly the customer's role as Payer, Buyer and User in decision-making. Also consider the values of a product and their decision-making.

5. Describe the segmentation process In the following products:

Oxford shoes

Reliance Fresh products

6. How does customer development process take place in customer relationship management


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advance Design
  • Advanced Design - I
  • Advanced Design - Ii
  • Advanced Manufacturing Technique
  • Art of Public Speaking - I
  • Art Of Public Speaking - Ii
  • Basic Accounting
  • Finishing 1
  • HRM
  • Introduction To Marketing And Merchandising
  • Managerial Development
  • Marketing
  • Marketing Basic
  • Merchandising
  • Polymer Technology
  • Polymer Technology - I
  • Production And Operation Management - III
  • Production Operation Management - Ii
  • Productivity - I
  • Productivity And Operation Management - I
  • Testing