Exam Details

Subject Management of Human Resources
Paper
Exam / Course Management Programme
Department School of Management Studies (SOMS)
Organization indira gandhi national open university
Position
Exam Date June, 2016
City, State new delhi,


Question Paper

1. Define and describe the evolutionary concepts of HRM. Briefly discuss various perspectives of HRM, with suitable examples.

2. What is organisational socialisation? Briefly discuss individual and organisational perspectives for improving socialisation process. Cite examples.

3. Define and describe the concept of Assessment Centres. Briefly discuss and differentiate between the essential elements of Assessment and Development Centres.

4. Identify and discuss the factors leading to indiscipline and its forms. Briefly explain the purpose and objectives of disciplinary action, with relevant examples.

5. Write short notes on any three of the following:

Compensation Strategy

Employee Lay off

Stock options

Employer's Association

Errors in Performance Appraisal

6. Read the case study and answer the questions given at the end.

Modern Textiles Limited is one of the leading textile mills in the south, having a work force of more than 1500 employees, engaged in the manufacture of cotton yam of different counts. The company has a well-established distribution network in different parts of the country. It had modernised most of its plants, with a view to improve the productivity and maintain quality. To maintain good human relations in the plants and the organisation as a whole, it extended all possible facilities to the employees. Compared to other mills, the employees of Modern Textiles Limited were placed in reasonably high wage brackets.

The company has a general manager, followed by a line of executives in-charge of different functional areas. The Industrial Relations Department was headed by the Industrial Relations Manager with supporting staff. The company earned profits every year and distributed reasonable amounts as bonus to the employees. The employees were represented by six trade unions-A, E and F (unions are alphabetically presented based on membership) ­out of which the top three unions were recognised by the management for purpose of negotiations. All the unions maintained good relations with the management individually and collectively. In a particular year when the bonus issue was placed before the management it had series of discussions with all recognised unions and finally announced a bonus, which was in turn agreed upon by all recognised unions. The very next day when the management prepared the settlement and presented it before the union representatives, while unions A and C signed the same, the leader of union B refused to do so and walked out, stating that the amount declared as bonus was not sufficient. The next day, union B issued a strike notice to the management asking for higher bonus. The management tried its level best to avoid an unpleasant situation, but in vain. As a result, one morning, members of union B went on strike. They were joined by members of union D. During the strike the management could probe the reason for the deviant behaviour of union B leader it was reported that leader of union soon after the first meeting had stated in the presence of a group of workers "because of me the management has agreed to declare this much amount of bonus to the employees. Some representative unions, particularly union had miserably failed in its talks with the management for want of initiative and involvement". This observation somehow reached the leader of union B on the very day it was made, as a result of which he felt insulted. Soon after identifying this as the reason for strike call the management in the presence of the Industrial Relations Manager brought about a compromise between the union leaders, A and B. Immediately after this meeting, the strikers (members of union B and had resumed work and the settlement was signed for the same amount of bonus, as was originally agreed upon.

Questions:

Was the leader of union A justified in making remarks that caused offence to the leader of union B

Could the strike have been avoided had A not made his remarks before a group of workers?

What should the management's long-term strategy be for ensuring against the recurrence of inter-union differences On issues affecting the welfare of workers?


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting and Finance for Managers
  • Advanced Strategic Management
  • Bank Financial Management
  • Capital Investment and Financing Decisions
  • Consumer Behaviour
  • Economic and Social Environment
  • Electronic Banking and IT in Banks
  • Employment Relations
  • Ethics And Corporate Governance In Banks
  • Human Resource Development
  • Human Resource Planning
  • Information Systems for Managers
  • International Banking Management
  • International Business
  • International Financial Management
  • International Human Resource Management
  • International Marketing
  • Labour Laws
  • Logistics and Supply Chain Management
  • Maintenance Management
  • Management Control Systems
  • Management Functions and Behaviour
  • Management of Financial Services
  • Management of Human Resources
  • Management of Information Systems
  • Management of Machines and Materials
  • Management of Marketing Communication and Advertising
  • Management of New and Small Enterprises
  • Management of Public Enterprises
  • Management of R&D and Innovation
  • Managerial Economics
  • Managing Change in Organisations
  • Marketing for Managers
  • Marketing of Financial Services
  • Marketing of Services
  • Marketing Research
  • Materials Management
  • Operations Research
  • Organisational Dynamics
  • Organizational Design, Development and Change
  • Product Management
  • Production/Operations Management
  • Project Management
  • Quantitative Analysis for Managerial Applications
  • Research Methodology for Management Decisions
  • Retail Management
  • Risk Management In Banks
  • Rural Marketing
  • Sales Management
  • Security Analysis and Portfolio Management
  • Social Processes and Behavioural Issues
  • Strategic Management
  • Technology Management
  • Total Quality Management
  • Wage and Salary Administration
  • Working Capital Management