Exam Details

Subject Human Resources
Paper
Exam / Course Diploma inRetailing
Department School of Management Studies (SOMS)
Organization indira gandhi national open university
Position
Exam Date June, 2016
City, State new delhi,


Question Paper

No. of Printed Pages: 2 IBRL-0081
ADVANCED DIPLOMA IN RETAILING/BBA

N IN RETAILING
N
o Term-End Examination
o June, 2016
BRL-008 HUMAN RESOURCES

Time 2 lwurs MaximulIl Marks 50
Note: Attempt any five questions.

1. Define Human Resource Management. How are human resource management activities performed in a retail organisation

2. What do you mean by 'Job Analysis'? Explain its components with reference to retail store.

3. What is manpower planning? Discuss the model of manpower planning.

4. What is meant by 'Recruitment'? Describe the external methods of recruitment.

5. What do you mean by 'Development'? Explain its various methods in brief.

6. Define communication. What are its barriers? How can an organisation overcome these barriers?

7. What is motivation? Explain the role of manager in motivation of employees in case of Retail.

8. Define performance appraisal. Discuss the modern methods of performance appraisal.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Buying and Merchandising
  • Buying And Merchandising - II
  • Customer Service Management
  • Customer Value Management
  • Human Resources
  • It-Enabled Retailing
  • Overview of Retailing
  • Retail Management Perspectives Communication
  • Retail Marketing and Communication
  • Retail Operation And Store Management II
  • Store Organisation-1
  • Visual Merchandising And Store Management